PRIVACY POLICY

This Privacy Policy explains how Moore Digital Studios (“we,” “us,” or “our”) collects, uses, and shares your information when you use our website www.mooredigitalstudios.com and related services, including the purchase or rental of digital film content.

If you do not agree with this policy, please do not use our Services.

For questions, contact us at info@mooredigitalstudios.com.

1. WHAT INFORMATION WE COLLECT

Personal information you provide

We collect personal information you voluntarily provide when you:

  • Purchase or rent digital films

  • Create an account (if applicable)

  • Contact us

  • Subscribe to updates

This may include:

  • Name

  • Email address

  • Billing information (processed securely by third-party providers; we do not store full payment card details)

  • Purchase and rental history

Payment information

All payments are processed by third-party payment processors such as:

  • Squarespace

  • Stripe (if enabled in your setup)

We do not store or directly process full credit card numbers. Payment data is handled securely by these providers under their own privacy policies.

Automatically collected information

When you use our Services, we automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages viewed and actions taken

  • Rental activity (e.g., access time, playback events if applicable)

  • Log and usage data

Digital content access data

Because we offer film rentals, we may collect:

  • Time of rental purchase

  • Start and end of access periods

  • Viewing session activity (e.g., playback initiation, completion status)

  • Device used for access

This is used to enforce rental access limits, prevent fraud, and improve service delivery.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process payments and deliver digital rentals

  • Provide access to purchased or rented films

  • Manage user accounts (if applicable)

  • Communicate with you about purchases or service updates

  • Improve website performance and user experience

  • Prevent fraud, abuse, or unauthorized access

  • Comply with legal obligations

3. LEGAL BASES FOR PROCESSING (GDPR USERS)

If you are located in the UK or EEA, we process your data under the following legal bases:

  • Contract: To fulfill rental purchases and provide access to digital content

  • Consent: For marketing or optional communications

  • Legal obligation: For tax, accounting, and compliance requirements

  • Legitimate interests: For fraud prevention, analytics, and service improvement

4. HOW WE SHARE INFORMATION

We do not sell your personal data.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Payment processing services (Squarespace, Stripe)

  • Website hosting and infrastructure

  • Analytics providers

  • Email communication tools (if used)

  • Security and fraud prevention services

These providers only access data necessary to perform their services.

We may also share information:

  • During a business transfer (merger, acquisition, or sale)

  • To comply with legal obligations

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable website functionality

  • Process rentals and user sessions

  • Analyze traffic and performance

  • Improve user experience

Some cookies are essential for rental access functionality (such as session management and access timing).

You can disable cookies in your browser, but this may affect site functionality.

6. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide rental access and services

  • Maintain transaction records for legal and tax purposes

  • Prevent fraud or abuse

  • Comply with legal obligations

When no longer needed, data is securely deleted or anonymized.

7. DATA SECURITY

We use reasonable technical and organizational safeguards to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.

8. MINORS

We do not knowingly collect or sell data from individuals under 18 years of age.

If we become aware of such data, it will be deleted.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction or deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise rights, contact info@mooredigitalstudios.com.

10. U.S. STATE PRIVACY RIGHTS (CCPA/CPRA)

If you are a resident of California or other applicable states, you may have rights to:

  • Know what personal data we collect

  • Request deletion of your data

  • Opt out of data sharing (where applicable)

We do not sell personal information.

11. INTERNATIONAL USERS

If you access our Services from outside the United States, your data may be transferred and processed in the United States, where privacy laws may differ.

12. THIRD-PARTY SERVICES

Our Services rely on third-party platforms for:

  • Payments

  • Hosting

  • Analytics

  • Content delivery

Each third party operates under its own privacy policy.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

14. CONTACT US

For questions about this Privacy Policy: info@mooredigitalstudios.com